Telephone Service Hours | Monday – Friday, 8:30 am – 5 pm

Customer Services

For Individuals

Phone | 804.367.8031

Fax | 804.254.6113

For Businesses

Phone | 804.367.8037

Fax | 804.254.6111

Where’s My Refund? Phone | 804.367.2486
Identity Theft Inquiries

Phone | 804.404.4185

Fax | 804.344.8565

Tax Credit Assistance Phone | 804.786.2992
Collections

Phone | 804.367.8045

Fax | 804.254.6112

Court Debt Collection Phone | 804.367.0016

 

Secure email Service (for confidential answers to account questions)

Individual 

Business 

Mailing Address (NOT for tax returns)

Virginia Tax
Office of Customer Services
P.O. Box 1115
Richmond, VA  23218-1115

Express Mail

Virginia Tax
1957 Westmoreland Street
Richmond, VA  23230

Summons, Subpoenas, and other Legal Process

General Legal and Technical Services
Phone | 804.404.4029   Fax | 804.786.2806

Freedom of Information Act

Michael Palmer, Disclosure Officer
Phone | 804.404.4029

Media Relations

Paige Tucker
Phone | 804.404.4109