You can only set up a payment plan if you've received a bill from us. If you haven't received a bill, you can still make payments using one of our other payment options.
If you're ready to pay your bill in full, see your bill payment options here.
Set up your payment plan
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Log in to your online services account (or create an account if you don't already have one) to get started.
Questions about your existing plan? You can also review and manage your payment plan online. |
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You'll need your Social Security number (individuals) or Federal Employer Identification Number (businesses) and your 5-digit bill number. *Teleplan agreements: Penalties and interest continue to accrue for the length of your payment plan, but are not included in Teleplan agreements. Your final payment amount will include accrued penalties and interest. |
Do you qualify?
Most taxpayers qualify for a payment plan and can set it up themselves either online or through our Teleplan service at 804.440.5100. You're eligible to set up a self-service payment plan if you owe less than $25,000 in combined tax, penalties, and interest, and do not have any of the following collection actions on your account:
- Padlock, revocation, criminal warrant, or bond
- Tax lien issued to an employer or bank
- Bankruptcy, or
- Assignment to an outside collection agency or a Virginia Tax field agent
Even if you're not eligible to set up an self-service payment plan, you may still be able to set up a payment plan with one of our representatives by calling 804.367.8045.
Payment plan terms
If you’re eligible to use one of our self-service payment plan options, you can set the terms of the agreement that work best for you.
- While individual income taxpayers can set up a payment plan for up to 5 years, setting up the shortest agreement you can afford will cost you the lowest amount in added interest.
- You also have the option to add a down payment to your plan. While it’s not required, it can help save money over the life of the payment plan.
If you’re not eligible for a self-service payment plan, you can still give us a call and we will work with you to come up with an agreement. If an outside collection agency has contacted you, you will need to call them to set up a payment plan. In many cases we will accept payment in 24 monthly installments. For individual income tax bills, you may request terms of up to 5 years. Down payments are generally not required to set up a payment plan, but are encouraged.
For more information about payment plans, and your rights as a taxpayer, see our Taxpayer Bill of Rights.
Tips for setting up your payment plan
- Set up the shortest payment agreement you can afford to avoid additional penalties and interest.
- Use your online services account to be able to manage and review your plan 24/7.
- Set up automatic payments, and never forget to make a payment.
- Sign up for email reminders to get updates on your upcoming payments and any new bills.
- Keep your account information up-to-date, especially your mailing address, to make sure you get any correspondence from us regarding your account.
- If you have any questions, or are having trouble paying, give us a call before you miss a payment--we can help.