Help with browsers

Our website and associated web applications work best on the most current version of most web browsers. If your browser is more than 2 versions old, some features of the website and applications may not work properly (including our Where's my Refund tool and individual accounts). Update your browser for the best experience.

Here's how to check your browser version and update it if you need to:

Apple Safari

Apple Safari  

The version of Safari your Apple device runs is directly related to the device’s version of iOS or macOS (operating system.)  

How to check which version you’re running 

On an iPhone 

  • Go to Settings > General > About 
  • The tab that opens will display your version of iOS near the top 

On a Mac 

  • Click the Apple icon at the top of the screen 
  • From the menu, select About This Mac 
  • The window that opens will display your version of macOS 
How to update your operating system 

Visit Apple Support and install the latest version of your device’s operating system.  

  • Please note that by clicking on this link, you will leave our website and enter a privately owned website created, operated, and maintained by a private business. 
  • By linking to this private business, Virginia Tax is not endorsing its products, services, or privacy, and security policies. 
  • We recommend you review the business’s information collection policy or terms and conditions to fully understand what information is collected by this private business. 
Google Chrome

Google Chrome 

How to check which version you’re running 
  • Open Chrome 
  • In the upper right of your screen, click the 3 dots 
  • From the dropdown menu, select Help, then About Google Chrome 
  • This will open a new page. Your browser version will be listed near the top. 
How to update your browser version 

When you check your version, if an update is available, you will see a “Relaunch” button next to your version number. Click the relaunch button to update Chrome.

Microsoft Edge

Microsoft Edge 

How to check which version you’re running 
  • Open Edge 
  • In the upper right of your screen, click the 3 dots 
  • From the dropdown menu, select Help & Feedback, then About Microsoft Edge 
  • This will open a new page. Your browser version will be listed near the top. 
How to update your browser version 

When you check your version, if an update is available, you will see a “Reload” button next to your version number. Click the reload button to update Edge. 

Mozilla Firefox

Mozilla Firefox 

How to check which version you’re running 
  • Open Firefox 
  • In the upper right of your screen, click the hamburger menu (3 horizontal lines) 
  • From the dropdown menu, select Help, then About Firefox 
  • This will open a new window. Your browser version will be shown beneath the Firefox name. 
How to update your browser version 

When you check your version, if an update is available, it will download automatically. When the download is complete, click the “Restart to Update Firefox” button.