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Online Services Help

Videos, FAQs, and training resources to help make your transition to our new platform smoother.

New Online Services Experience for Businesses Now Available

Businesses and their tax preparers can transition existing online accounts to our new Online Services platform to file the following taxes:

  • Sales taxes
  • Employer withholding taxes
  • Vending machine dealer's taxes
  • Digital media fees
  • Tire recycling fees

If you manage these taxes using an online account, we encourage you to transition to our new Online Services platform the next time you file. You will no longer be able to file and pay the above taxes in our older platform (iFile) after the following filing periods:

  • Monthly Withholding - Returns due November 25
  • Quarterly Withholding - Returns due Monday, November 2
  • Monthly Sales - Returns due November 20
  • Quarterly Sales - Returns due October 20

Other online filing options including eForms and Web Upload will continue to be available on our website.

Additional changes:

  • New businesses that need to register with us should do so using our new Online Services platform. 
  • All businesses should use the new Online Services platform to make changes to their Virginia Tax business accounts.
  • All businesses should use the new Online Services platform to make payments on bills they've received from us.
  • Tax professionals with an existing tax preparer online account can transition their account to the new platform using their current credentials.

Other Things to Know

  • If you use an ACH debit block, you'll need to add our new Company ID to your list of approved payees. Visit tax.virginia.gov/debit-block for instructions.

What's Coming Later

This is a multi-year implementation process, with different taxes moving to our new Online Services platform each year. When we're done with the transition, you'll be able to file, pay, and manage all of your taxes in one place. Our goal is to minimize disruptions as we improve and modernize our systems.

Later rollouts will include:

  • Corporate income tax
  • Pass-through entity income tax (PTE)
  • Individual income tax
  • Other miscellaneous taxes

Check back for further updates, details, and resources about this transition.